If your family member does not yet have a Familynet page, ask your contact person at the care home for an invitation. If your family member already has a Familynet page, ask the family member who is the primary contact for an invitation.
Ask a colleague in your department who is an Employee+ or the Manager of your care home for an invitation to Familynet.
Does your care home not have Familynet yet? Then consider a free 6 week trial.